User Guideline
A.Keeping Clean
Wear the supplied gloves. The mixture will color any skin it contacts. Exercise care. Apply cream or petroleum jelly to your skin along the hairline, ears and neck. This will help keep mixture from coloring these areas.

B. Mixing
Remember, never use metal during preparation or application. Each box contains one to two applications, depending on your hair length. (Step 1 is 3 oz net weight. Step 2 is 4 oz net weight.) Place from the Step 1 packet in a glass, ceramic or plastic bowl. For short hair use 1-2 oz., more for longer hair. Start with 3 cups of distilled water, bring it to a boil in a nonmetal container (Corning Ware or Pyrex).? While stirring with a wooden or plastic spoon, gradually pour the boiling water into the bowl of Light Mountain Natural. Add water until the mixture is creamy yet sandy. There may be water leftover. Some crops of this product are grittier than others, the mixture should not be too thick or too runny. It should slowly slide off of the plastic or wooden spoon used for mixing. Let mixture set for 2-3 minutes to thicken and stabilize. Add more hot water if mixture becomes too thick. Let mixture cool to a workable temperature prior to applying to hair.

C. Applying
To apply you may wish to use an all-plastic paint brush or a plastic squeeze bottle. Divide the hair into sections, using a plastic comb or brush. Do not use any metal objects to hold the hair in place. Keep metal hair pins, curlers, etc...out of hair. Use plastic clips or string. Begin applying mixture to the hair, starting at the top of the head, coating all strands from roots outward. Cover hair with plastic cap.
Rinse gloves and all material used during applicaiton. You will need these cleaned for later use.

D. Timing & Rinsing the Step 1 Mixture
These timing and rinsing instructions are used ONLY with the Step 1 packet. Leave the Step 1 mixture on for five minutes. Rinse out with water. No need to dry.

E. Mixing the Step 2 Packet
Repeat mixing instruction found at Step B. The only change is that you need to use the product from the Step 2 packet. If using Special Effects, do so at this time.

F. Applying the Step 2 Mixture
Repeat applying instruction found at Step C. Use clean gloves and applicator.

G. Obtaining Your Color with the Step 2 Mixture
To achieve results, it is essential that you now follow the exact same process and timing.

H. Rinsing Out the Step 2 Mixture
Once you have left the Step 2 mixture on the hair for the length of time needed to obtain the desired color, wearing the gloves, rinse out with warm water. Should you experience difficulty in removing the mixture sprinkle some baking soda on hair and continue to rinse. Keep baking soda out of eyes. For best results wait 24 hours before shampooing with a mild shampoo.

How to Gain Reward Points: The purchase of products will gain reward points at the rate of 10 times the price of the products(e.g. Gain 10 points for products worth of 1RMB). VIP members have better rates according to their VIP grades.

Expire Time:Reward points are valid for 180 days, after which the unused reward points will be automatically cancelled.

Delivery Area:Only available in the area when Helekang delivery range is covered (only cover Shanghai area recently).

Delivery fee:There is no any extra charge for the reward goods delivery.

Delivery date: The reward goods will be delivered with the order you placed at same time.

We will deliver your reward goods to the address that you filled in the shipping information form with the order you placed. Please fill your full and true information if possible, including address,postcode, receiver name, telephone number and email address. For foreign customers, please fill in your name as in your ID, such as passport, driving license, etc.

As some reward goods has expiring date and storage limitation, such as food, cosmetics, please select a latest order to be delivered together after redeeming rewards. If you redeemed your reward good but did not select to be delivered for long cause the good expired use date, we will replace your reward goods with other goods or return your points as possible as we can, however, it is not a responsible guarantee.