Helekang Organic Food Membership Card Instruction
A.Benefits of Membership Card
The Membership Card is issued by Helekang.com, the healthy living company, which is the valid certificate to confirm member's identity and also can be used for shopping with reward points, redeeming rewards, and joining all the member activities held by Helekang.
B. Membership Card Classes
The membership card is absolutely free, and does NOT charge any application fee or annual fee. The membership cards have both Helekang member card and VIP member card, which can used to enjoy Helekang various discount plans.
1. Helekang member will be valid after verification of customer information.
2. VIP member: Helekang member will be upgraded automatically to VIP member after shopping adds up to 10,000 CNY, VIP logo will be displayed after login the website. VIP member can enjoy 1.2 times points awarded.
3. VIP diamond member: Helekang member will be upgraded automatically to VIP diamond member after shopping adds up to 50,000 CNY, VIP diamond logo will be displayed after login the website. VIP member can enjoy 1.5 times points awarded.
C. Card Usage
1. Login Helekang website: www.helekang.com/english, click “Register/ Activate” to activate your membership card account number.
2. Customer can enjoy the function of collecting points while using membership card to do shopping on Helekang website.
3. Member only redeeming points for rewards benefit. For more detail about the policy and rule of redeeming points, please visit: www.helekang.com
4. Receive monthly magazine posted by Helekang, get the latest special offer and membership club information.
5. You will receive the product catalogue issued by Helekang in advance.
6. You can redeem points for the fee of attending the activities held by Helekang, such as Theme Party,Parent-child Activity, Ladies and Wives’ club, Helekang Member Organic Farm Tour etc.
7. VIP members will receive the limited on quantity and seasonal gifts sent by Helekang.
1. The use of helekang membership card should be governed by the term of service of Helakng website. Term of Service is on the web: http://www.helekang.com/english/conditions.html
2. The discount policy and rule of the membership card is only valid for the clients who register, order or have direct deposit after June 1st, 2008. For clients registered before June 1st, 2008, please log in our website to check up your points after receiving the membership card.
3. All terms and conditions are subject to explanation by Helekang.
E. Customer Service
Service Hotline: 400 820 9758 (8:00~21:00) We are open all year around.
For inquire about balance and awarded points, please log in Helekang website:
www.helekang.com/english
Helekang.com, the healthy living company
